Standard Terms of Business

Please read these terms and conditions carefully as they set out the way in which You (“the Client”) can work with Us (“The Capture Co”). In making any purchase from our website you are deemed to have accepted these terms in full without amendment.
Services

All services are provided by Kimberley Hanton trading as The Capture Co, a company registered in Scotland, United Kingdom,
The Capture Co provides female empowerment coaching and photography services. 

Fees and Payment Terms 
The fees for all packages and services are set out on the purchase pages of this site. VAT is not charged and there are no additional expenses. 
Quotes for work are unique to each client and represent the time to be incurred on each project. Quotes may be higher or lower for certain clients depending on whether there is already a pre-existing relationship which will impact the number of hours required in each circumstance. 
Payment is due within 7 days of the date of any invoice. After the 7-day period any outstanding sums become an unpaid debt. The Capture Co reserve their right to seek statutory interest on any unpaid debts. 

Intellectual Property Rights
We retain all copyright in any document prepared in the course of carrying out any services on your behalf. Should you wish to use the document for additional purposes a licence fee can be agreed. 

Communications 
Communication with clients will be via email or telephone unless otherwise agreed in advance. Electronic communications are not totally secure and we cannot be held responsible for damage or loss caused by viruses. Our usual business hours are 9am until 5pm, Monday to Friday. Outside of these times responses to any communications may not be read or responded to. Please be aware that as part of the content strategy for our business, social media posts may be uploaded to social channels outside of these hours. 

Data Protection
We are committed to protecting your data. Our privacy policy is available under our privacy policy tab

Confidentiality and Retention of Information

Communications between us are confidential. We will take all reasonable steps not to disclose personal information about you and your business save for in circumstances as required by law or by me to perform the internal operations of my business, such as disclosure to an accountant.
Documents and information in relation to your matters will not be held longer than required by insurance provider obligations. 

Complaints and Refunds
We are committed to providing you with a high-quality service that is both efficient and effective. However, should there be any cause for complaint in relation to any aspect of our service, please contact Rosie at complaints@thecaptureco.co.uk. We agree to look into your complaint carefully and promptly and take reasonable steps to resolve it.
Refunds will be provided in accordance with your statutory rights. 

Limitation of Liability
Services will be provided to you with reasonable care and skill. 
We do not and cannot guarantee any specific results in respect of life changes, achievement of your goals or personal transformation. Our female empowerment experiences have been created to enable you to obtain more awareness about mindset practices and practical lifestyle changes.
Any liability to you is limited to the amount of any fees paid. There will not be no liability to you for any delay or failure to perform our obligations if the delay or failure is caused by circumstances outside our reasonable control.
Third Party Rights
No person other than the person provided with a copy of these Terms of Business shall be deemed to have the benefit of the services, or have any rights to enforce or rely on any of the terms.

Applicable Law
These Terms of Business are our standard terms and conditions of business and should at all times be construed in accordance with the Scottish Law. 
The courts of Scotland will have exclusive jurisdiction in relation to any claim, or dispute arising out of this engagement or any matter arising from it.